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C_C4H51_2405 Dump - C_C4H51_2405 Latest Cram Materials

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SAP C_C4H51_2405 Exam Syllabus Topics:

Topic
Details

Topic 1

Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

Topic 2

Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.

Topic 3

User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.

Topic 4

Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q76-Q81):

NEW QUESTION # 76
What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

A. Configure the relevant question in scoping.
B. Create knowledge base articles in SAP Service Cloud.
C. Create a Web service with SAP Knowledge Central by NICE.
D. Create a validation rule.

Answer: A,C

NEW QUESTION # 77
Which element do you need to maintain to use maintenance plans?

A. Fine-tuning
B. Installed base
C. Condition attribute
D. Scoping

Answer: B

NEW QUESTION # 78
What can the categories in the service catalog be used for? Note: There are 3 correct answers to this question.

A. Determining service level assignments
B. Determining responsibility for tickets
C. Reporting purposes
D. Controlling validity of the service catalog
E. Determining fine-tuning settings

Answer: A,B,C

NEW QUESTION # 79
You are setting up an organizational structure for a new implementation. Which actions can you take while performing this task?
Note: There are 2 correct answers to this question.

A. Make sure an organizational node can only be set up with a replication process from the back end.
B. Use the Reporting Line function for selection.
C. Make sure that each organizational unit can have only one function at a time.
D. Assign an employee to several organizational units.

Answer: B,D

NEW QUESTION # 80
What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

A. Offline access is available.
B. Security issues with mashups outside of the corporate network are rare.
C. Data can be accessed in real time.
D. Existing reports can be reused.

Answer: C,D

NEW QUESTION # 81
......

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